Our Camp aims to be accessible to children and families from all sections of our local community. Admission to the club is organised by the Manager and we use a waiting list system when the need arises. The waiting list will be operated on a first come-first served basis, with the exception of siblings who will have priority for the same days as a sibling already attending.

We require a completed set of registration forms for your child before they can attend the Camp. This information will be treated as confidential and will be stored appropriately.

The current fees are £40 per child per day (9am-4pm), £200 for a week. Fees are payable in advance by cash or cheque, bank transfer, Tax-Free Childcare or childcare vouchers.

If you would like your child to start at 8.00am it is an additional £6 per day. If you would like your child to finish at 5.00pm it is an additional £6 per day. If you would like your child to start at 8.00am and finish at 5.00pm it is an additional £12 per day.

We accept vouchers from the following childcare voucher schemes:

● Tax Free Payment: Camp Fantastic

● Care 4: Camp Fantastic

● Computer Share: 0026738943

● Childcare Grant Payment: CCG2598644

● Edenred: P21304608

●  Employers For Childcare: Camp Fantastic

●  Kiddivoucher: Camp Fantastic

●  Sodexo: Camp Fantastic

●  Fideliti: CAM086C

●  RG Childcare: Camp Fantastic

●  HMRC: 50075890135

●  Enjoy Benefits: Camp Fantastic

●  Bravo Benefits: Camp Fantastic

Cheques should be made payable to “Camp Fantastic Ltd”.

The price per day per child applies to all children. This is payable for all booked sessions.

Please ensure that fees are paid promptly. Payment must be received 48 hours before your child is due to attend. Non-payment means we will not accept your child for Camp.  If you are having difficulty paying fees, please speak in confidence to the Manager.

Booking Changes - Adding additional dates to your booking

If you have completed a form for a camp and wish to add an additional day to the same Camp you do not need to complete an additional form as long as no contact/medical information etc has changed. Simply drop us an email and we can amend your booking for you and save you the time of completing a new form. Please can we also ask if you are requesting your child to be with a friend that you include the friends surnames as we get lots of children with the same first names.

Booking Changes - Booking at the last minute

We only accept bookings up to 3pm the day before you wish to attend. This will enable us to continue to provide a well planned Camp.

Changes to days and cancelling your place

We require 1 weeks notice if your child cannot attend. You will then be given a credit for a future camp.

Temporary changes

Please remember that we need to know if your child will not be attending the Club for any reason.

In cases of illness or emergency when notice cannot be given, please call as soon as you can. Contact details can be found at the end of this Handbook.

Induction

If required, we will run an Induction Zoom call for parents. The induction will include running through Camps rules and routines (including meal times, collection, children's activities) and introducing your child to staff.

A Group Leader will be allocated to act as your child leader. We also allow at the booking stage the option of notifying us if there are friends attending the camp who your child would like to be in the same hub with.Item description

A register is taken when children arrive at Camp Fantastic.

We expect that your child will normally be collected by the people you have named on the registration form. If you need a different person to collect your child on a particular day, you must notify us in advance. We will not release your child into the care of a person unknown to us without your authorisation. If you wish for your child to make their own way home a permission to leave email must be sent.

The club finishes at 4.00pm. If you are delayed for any reason please telephone the Club to let us know. A late payment fee of £6 will be charged if you collect your child after the Club has closed. This is to cover staff and venue costs as a result of your lateness. 

If your child remains uncollected after 4.30pm and you have not warned us that you will be delayed, and we have been unable to reach you or any of your emergency contacts, we will follow our Uncollected Children Policy and contact the Social Care team.

We are committed to building a ‘culture of safety’ in which the children in our care are protected from abuse and harm. Any suspicion of abuse is promptly and appropriately responded to. We comply with local and national child protection procedures and ensure that all staff are appropriately trained. For more details see our Safeguarding Policy.

Our Club provides a safe and caring environment, free from discrimination, for everyone in our community including children with additional needs.

●  We respect the different racial origins, religions, cultures and languages in a multi-ethnic society so that each child is valued as an individual without racial or gender
stereotyping.

● We will challenge inappropriate attitudes and practices.

●  We will not tolerate any form of racial harassment.Description text goes here

We make every effort to accommodate and welcome any child with special needs. We will work in liaison with parents or carers and relevant professionals to fully understand your child’s specific requirements. We will endeavour to accommodate all children of all abilities, whilst working within the Club’s limitations. Each case will be considered individually and risk-assessed to ensure everyone’s safety. It is the parents responsibility to inform us of any needs before attending camp so we can put the correct staffing in place.

For more details on equal opportunities and special needs, see our Equalities Policy.